Frequently Asked Questions
Do you have specific certified products for EU (Type 2) and US (J1772) standard chargers?

Our core components (RCD, MCB, Contactor) all hold CE (EN 61851) and  TUV​certifications. For the North American market, we offer dedicated product lines compliant with  UL 2231 and UL 1998 standards.

Does pedestal charger integrate a display screen and payment system?

Suntree chargers come standard with a 7-inch color touch screen and IC card contactless reader, supporting card-swipe charging. Optional 4G modules enable additional payment methods.

Do chargers support dual-gun charging? How is power distributed?

Suntree DC charger dual-gun models support dual-gun charging with automatic fast/slow charging switching. Power distribution includes dynamic load balancing for intelligent charging power adjustment.

What EV charging and new energy solutions does Suntree provide?

Founded in 2007, Suntree is a technology-driven new energy enterprise offering a complete end-to-end clean energy ecosystem, serving residential, commercial, industrial, and public sector clients worldwide.

What core product lines are included in Suntree's EV charging solutions?

Our full EV charging product lineup covers AC chargers (fixed wall/pedestal-mounted & portable on-the-go models), DC fast chargers (20kW-600kW single/dual/three-gun configurations), and full-range charging accessories (cables, adapters, distribution boxes, holsters, and Type B RCBO circuit breakers).

Do you provide customized solutions for different application scenarios?

Yes. We offer tailored solutions for diverse scenarios, including residential home charging, workplace employee charging, commercial parking lots, highway service areas, public charging hubs, and fleet operations. We also support AC+DC hybrid layouts to balance cost efficiency and charging speed.

Can your solutions be integrated with photovoltaic (PV) and energy storage systems?

Absolutely. We provide complete PV+ESS+EV (Photovoltaic + Energy Storage + EV Charging) integrated solutions. Our chargers support solar system compatibility and home load balance monitoring, enabling clean energy self-consumption and significant electricity cost reduction.

Do you offer dedicated solutions for enterprise fleets?

Yes. We provide scalable fleet charging solutions with centralized management, dynamic load balancing, and smart energy distribution. Our systems support multi-device monitoring, user administration, order tracking, and financial analytics to optimize fleet operation efficiency.

Are your chargers and new energy products compatible with global standards?

All our products are designed for global compatibility, complying with international industry standards and supporting mainstream charging protocols worldwide.

Which EV charging connector standards do your chargers support?

Our chargers support all global mainstream charging standards: AC (Type 1, Type 2, GB/T, NACS) and DC (CCS1, CCS2, CHAdeMO, GB/T, NACS). We also offer cross-standard adapters to eliminate compatibility issues between different regions and vehicle models.

Are your chargers compatible with all mainstream EV brands?

Yes. Our chargers work seamlessly with virtually all electric vehicle models from major global brands, including Tesla, BYD, Volkswagen, BMW, Mercedes-Benz, NIO, Xpeng, and many others. For Tesla vehicles, full compatibility is ensured with the appropriate charging connector or adapter.

Do your products comply with international safety and industry standards?

All our EV chargers, PV systems, and energy storage products strictly comply with international safety and industry standards. Our chargers meet the requirements of IEC 61851, IEC 62752, and other relevant international norms, ensuring reliable performance in global markets.

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